Sunday, January 26, 2014

Cosplay House Review!

Im back with another review! 
This time its on Cosplay House!
So once again, back in July 2013, I went to Ikasucon.
I was Kagami from lucky star and i ordered my summer uniform from Cosplay House.
The price wasnt bad in all honesty, I paid 38.95 for the costume itself and an extra 30.00 for shipping, so i spent a total of 68.95 on the costume. 
Now for the quality of the costume.
The tag says its 65% cotton and 35% polyester.
I gave them my personal messurments instead just to make sure it fits.
Everything fit perfectly! Which is always a plus.
Moving on to the communication between the company and I.
 
The communication is what really got to me.
I had put down that i needed the costume by june 14th, granted the con. wasnt untill july and i could get it anytime before that, but i put that date down to be safe.
Now not getting the costume by the date i put isnt my issue, it's the fact that my costume had been pending for almost a month, thats what really got me. 
Me being the concerned person I am, I went and sent an email asking what was the update on my order. They replied a few days saying that it had already been shipped out and they gave me my shipping number.
Curious, I checked the number out, It wasnt mine, but the person in Australia got their order. 
I emailed them back about it, hoping for a fast response like the first time. That never came.
I waited a week and sent them another email asking about my order and to let them know the tracking number they gave me was inccorect and was for another persons order.
I never got a reply for that one either and July was approaching fast.
So i week after that last email, I sent yet another email telling them that  I decided that if i dont get my costume or an email response that I was going to cancel my order and order from a better site.
That was the magic word.
They didnt like that I said i would cancel my order and request a refund so they had to reply to my email now. 
They had given me the CORRECT tracking number after my last couple attempts to get them to give me it, and they had also let me know that my order was finished for a while just not sent out and that it would be sent out with the next batch.
another week went by and I finally recieved my order that i waited so long for.


here are some photos of the costume on.



The costume: 10/10
Cosplay House: 5/10

Im giving them a 5 because I did not like the service I got.

I dont recomend them.

If you want to check them out: Cosplay House

Check out my tumblr! - Angelictrancy

Check out my other reviews! - angelictrancy